The user purchase process in such scenarios is very different from the company email list purchase process of other retail products.
The recipient may not be himself, and the receipt time needs to be determined; and additional options such as blessings are required;
The gift-giving scene of the flower shop is a business function with an operational scene. When designing, the operational capabilities of product designers can be brought into play to provide more effective solutions.
For example, when a user places an order, it can support uploading very ceremonial content such as blessing video/blessing voice;
Automatically generate QR code. When a friend receives a gift, you can scan the code to see the exclusive blessing sent by the friend; at the same time, after the user receives the blessing, push a coupon to the friend, and then push a hot item. At the same time, an exclusive poster is pushed to guide users to share and do fission.
In this series of operational businesses, different design concepts provide different solutions. When we design any digital solution, we need to have a sense of continuous operation and sharing of fission.
Experience scene of home furnishing products store
The unit price of household products is high, and the transaction cycle is long, and users may not have such a deep awareness of the company email list brand. Therefore, when users enter the store, the sales skills of shopping guides are very important, but is there a way to reduce the difficulty of sales?
We designed a shopping guide business flow chart for a digital store. After the user arrives at the store, a product code is provided on each product. Scan the code to view the actual product renderings, customer reviews, and product details.
At the same time, sales staff can bind the exclusive service relationship with customers by scanning the code, not only can count the number of different shopping guide service customers, but also can see all the operation tracks of members, which company email list provides great convenience for sales transactions.
Operational business scenarios can generate revenue directly or indirectly, make staff motivated, and allow customers to have a better service experience; this will make the process of digital upgrading for enterprises much smoother.